Knowledge Systems (1977-1995)

Main Participants: Agustin Araya, Daniel Bobrow, Clive Dym, Felix Frayman, Sanjay Mittal, Mark Stefik, and Chris Tong.

In the 1980s, there was a wave of activity in the artificial intelligence community towards building systems that embodied and reasoned with human expertise. A crucial design  goal of these systems was to achieve expert levels of performance. A typical methodology for building these systems was to engage human experts in a reasonably narrow task area, to build a knowledge base representing their expertise, and then to integrate the system into the work practice of the community.

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One source for finding out more about the theory and methods underlying knowledge systems is a textbook that I developed in the early 1990s, based on a course that I taught at Stanford University. The field of knowledge systems was interdisciplinary and raised many philosophical issues ranging from the nature of knowledge, the nature of expertise and the social construction and use of knowledge -- as well as issues in the modeling of problem solving and the reusability of knowledge.

During this period, the Knowledge Systems Area at PARC ran several projects on knowledge systems. Perhaps the best-known system developed by our group was the Pride system, where Sanjay Mittal was the project lead. Pride was developed in collaboration  with Maurice Holmes Design Center in Webster. It was used in helping to automate (at least on an experimental basis) the design of pinch roll (paper transport) systems for copiers and printers.

pride1.jpg (31980 bytes) In this photograph, Sanjay Mittal and Clive Dym (visiting professor) are shown demonstrating the Pride system.

 

Knowledge systems always involve  teamwork between computer scientists who build systems and experts in the community whose knowledge is being represented. In this picture, George Roller (an  expert on paperpath design) is shown in a work session articulating various design constraints that Pride needs to represent. pride2.jpg (20193 bytes)

Members of the knowledge systems also built expert systems for configuring and diagnosing computer systems.

Books

Journal Articles

Conference Papers and Magazine Articles